Who we are
We are committed to protecting the privacy of our customers. We do not store credit card details nor do we share customer details with any 3rd parties. We never sell, rent, lend or share any personal information about you to any third party other than those who require such information to complete the delivery of your order.
How your data is used
We will only keep your information for as long as we are either required to by law, or as is relevant for the purposes for which it was collected.
We may use your contact details to respond to you regarding any queries you raise with us.
We may also send you other information about us, the Site, our products, sales promotions, our further events, our blog, our business partners related to our events or anything in which you or your party show an interest. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please send us an appropriate email to email@example.com specifying which information you do not wish to receive.
Third Parties and Links
We may use third parties to enable us to collect payments from you.
We may exchange information with third parties for the purposes of fraud protection and credit risk reduction.
We may transfer our databases containing your personal information if we sell our business or part of it.
This site contains links to other sites. We are not responsible for the privacy practices or content of those sites.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We collect your personal details on a secure server. When we collect payment card details electronically, we use encryption by using Secure Site Certificate technology. This protects you from hackers and fraud.
You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us.
Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
You are responsible for protecting against unauthorised access to your computer.
Our trademarks, service marks and copyright
All trademarks, product names, company names and logos appearing on this website are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on this website, are the exclusive property of Queen Anne’s Lace and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All software used on our site is the property of Queen Anne’s Lace or its software suppliers and is protected by Hong Kong and international copyright and other applicable intellectual property laws.
If you have any questions, comments or suggestions about the way in which we use your personal information or if any of your personal information changes, please write to us firstname.lastname@example.org